Gordie Boucher Ford Lincoln of West Bend
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Dealership Sales Review
sales Rating
Bad customer service
Written by 04/21/2012
onupdated 09/03/2025
The whole deal took too long. Every 30 minutes the sales guy would tell us only about an hour longer. Six and a half hours later the deal was done. We were given the vehicle outside in a dim parking lot. Raining and dark so we didn't notice how dirty the truck was. Drove home and the next morning we noticed multiple scatches on the door. The dealership didn't want to here about it and said we had no recourse because we accepted the vehicle. This is supposed to be a NEW F150. My local body shop made it look better but not great. We were from appleton and the sales guy doesn't seem to expect repeat business. Customer service terrible, so I hope I never break down.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No