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Russ Darrow Honda


10851 W Metro Auto Mall, Milwaukee, WI 53224 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
Tried to rip me off
Written by glgnbc on 02/24/2013
updated 06/01/2025

My wife an I went to Russ Darrow Honda, almost an hour from our home, to look at a 2012 Civic. My wife thought the Civic was too small for her needs so we looked at several Accords they had in stock. We found one my wife liked so we began to discuss purchasing it. We did not make an offer, but the sales rep gave us a proposal to purchase the vehicle. The asking price on the car was $17,990, but somehow the asking price on the offer prepared by the dealer was $19,890. We were told this was for an optional "Paint Protection Plan". They also offered me $300 in trade in on a 2003 Ford Tauras, which according to Kelly Blue Book, was worth $1,500. They told me the monthly payment would be $418 for 72 months...for an $18,000 car? Thats $30,000 over the life of the loan, over an 11% interest rate, not to mention the extra costs. We have outstanding credit, our credit rating is over 775. I expected to get their advertised 1.9% rate, or at least something below 5%. We left. 10 minutes later I received a voice message on my cell phone telling me they could get me financing for 60 months for only $349/month. Wow, what a difference. They somehow, in the course of 10 minutes shaved $5,000 off the transaction. I will never shop at any Russ Darrow Dealership again, regardless of what car they have or the deal they can give me!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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