Russ Darrow Honda

My wife and I drove from lombard il to the dealer after being contacted by Internet sales. We made an appointment to view a vehicle and where told the vehicle was on hold. when we arrived at the dealer the vehicle we were going to buy was not as described and was actually sold . After talking to the manager all he could say was that the Internet salesman would be fired. as I sat there, I felt like really really that is what you tell a customer. this dealer and its group are bad very bad and very poor in theer customer service department. we were amazed at our service until we took the two hour ride to be let down. I guess that Is how sales are handled at the Russ Darrow group.