Kolosso Chrysler Jeep Dodge Ram
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Dealership Service Review
service Rating
Genuine Customer Service
Written by 04/24/2014
onupdated 09/03/2014
I was impressed from the time I dropped it off, short time I waited to check in, passing greetings from other service techs in the drop off garage area, to the pick up. At pick up, I was escourted to the cashier. The man who brought my vehicle around to the front answered a question and pointed out the parts department. The parts guy was friendly, helpful, and most importantly to me above all was the general, friendly, not patronizing type of greeting...they did not make me feel that I was something special...some customer service comes across as patronizing and too laden with butt kissing. Here, at Kolosso, I felt welcome, valued, and it was very efficient. Thanks, Pat Costello
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes