Premier Chevrolet GMC
Dealership Sales Review
The Premier Chevrolet Buick GMC of Morgantown dealership had admitted to false advertisement. They told me to come to their lot to test drive a very low priced vehicle that fit my needs. I called twice the morning of the scheduled test drive to double check. I was told to come and see it. When I arrived just 90 minutes later, they claimed they could not find it, insisted I test drive a similar vehicle so I wasn't "wasting time." Then told me at the end of the test drive, the other vehicle had just been sold the night before. Angry but desperately in need of a better car (I had driven my 15 year old trade-in hoping it wouldn't break down before I could reach them) I agreed to see something comparable. In the end, it cost me over $2,000 more. I felt like a fool, like I had been taken advantage of. However, it wasn't until later that I learned they had been fraudulently advertising that vehicle for three weeks since it had been sold. In addition to false advertisement, there were odometer discrepancies on both of the CarFax reports I purchased on two of their vehicles. That is two for two. Finally, on the CarFax I purchased (because they did not provide me with one) on the GMC Acadia I ended up buying, the report completely conflicted with the events that actually occurred. In fact, there were false reports filed by the dealership on two dates AFTER the completion of the sale. The only point that the dealership admitted any wrongdoing was after attorney, BBB, and State Attorney General intervention. Please be warned that these are serious violations. Although I thoroughly love the GMC Acadia vehicle itself, and I would definitely recommend the Manufacturer's vehicle, I would not even send my mother-in-law to this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No