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AutoNation Chevrolet Spokane Valley

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AutoNation Chevrolet Spokane Valley
8500 E Sprague Ave, Spokane Valley, WA 99212 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
4.25 out of 5 stars (47)
Recommend:
Yes (22) No (6)
Service Rating
4.24 out of 5 stars (39)
Recommend:
Yes (27) No (6)
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Dealership Service Review

1 out of 5 starsservice Rating
Frustrating
Written by FiremanSam on 10/13/2023
I have been here several times, each time I leave frustrated and disappointed with the level of service I receive. Poor customer service, poor communication, and poor attention to detail. I don’t think I will ever willingly go back.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Nora Sutter on 10/18/2023
Dealer Response
Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (509) 590-4294 at your earliest convenience to discuss how we can turn this experience into a positive one.
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