AutoNation Chevrolet Spokane Valley
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Silence is not service
Written by 10/02/2023
onBoy am I seriously disappointed with your after sale support. I was away this last week and expected to return to an invitation to come to the dealership and get my windshield replaced and my new license plates. Did I get this invitation?
Not only no but I didn't get a notice to say why you were delinquent in providing the service per our written agreement.
I had to replace a windshield on another of my vehicles and the provider came the very next day after I called and in less than an hour was on his way to his next customer. That's service, silence is not.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
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Chole Yates on 10/03/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Spokane Valley take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
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