Carter Subaru Shoreline

I had not bought a car since 1997 and did not know what I wanted. So, I visited 7 different car dealers looking at all sorts of different makes and models. At the end of this lengthy process, I picked the most comfortable - a Subaru Legacy (all the cars I considered had excellent safety and efficiency ratings). The fact that it had AWD was also key. I chose Carter Subaru over two other Subaru dealers I visited because of Warren Haynes, who was by far the best salesman I met anywhere. Warren showed me the features of Subaru sedans and SUVs and always answered my questions fully. But, best of all, when I test drove a car, he stayed quiet except if asked something. Other sales people had "sales talked" the entire test drives, often leaving me no time to ask my own questions. Unlike some other sales people I met, he also did not contact me constantly to see if I had made up my mind. He never tried to push me into a more expensive car or persuade me that more and more features would meet my needs. Instead, he always suggested ways I could keep my costs down, while still getting the options I wanted. I ended up splurging modestly (but within my budget), thanks to Warren's helpful advice. The price negotiations were amazingly quick and easy, also a big contrast from another dealer whose car I considered seriously. Everyone with whom I dealt at Carter was efficient and helpful. When I picked up my brand new Legacy, Warren went over it carefully with me and even made sure that I got my cell phone hooked up with the Bluetooth connection in the car. I'm sure I would have figured it out eventually, but his help certainly did speed up the process! I cannot say enough good things about my experience with Carter Subaru. And, if you are looking for a helpful rather than pushy sales person, do ask for Warren!