Carter Subaru Shoreline
Dealership Sales Review
I had been searching for my ideal Subaru for 4 months... Dealt with dealers throughout Oregon, Washington, Idaho, Utah, and Nevada, and none compared to Carter Subaru (on Aurora, in Seattle). When I arrived, there was no 'vulture' feeling, like the salesmen are just waiting to pounce... It looked so big and fancy, but operated like a small, family-owned business, giving me the sense of genuine people throughout. I first met James Bennett, and would not have driven from central Oregon had he not made me feel so confident that they would be capable of finding what I was searching for. When I arrived, he was SO sweet and helpful, hearing out exactly what I was looking for, and pointing me in the direction of my perfect car. And when the time came that he needed to finish up with another client, he kindly referred me to John Sylvester. Both men were INCREDIBLE! John not only took the time to listen to what I was dreaming up, but repeated it back to me to make sure he was hearing it perfectly so as to help me get exactly what I was looking for! Talk about customer service... He let me test drive it, making me feel right at home, and even offered the keys when I had to leave to put some thought into it, just to make sure no one else snagged it while I was out. :) He made sure to meet me at a fair price, and when it came time to talk to the financing dept. Travis Bleken was the perfect man to take over. I had a loan pre-approved at another bank, and these gentlemen pulled off around half the percentage for me! AMAZING! Travis not only got every logistic handled in a short amount of time, but even made sure to explain everything clearly as we went along, and have a backup file just incase anything went differently than planned, since it was a weekend. I could not have asked for a better car-buying experience, better gentlemen, or a better car!! If you are looking for a new or used Subaru, any make or model, you'd be smartest to get it from Carter Subaru! THANK YOU SO MUCH FELLAS, I LOVE MY NEW RUBY!!!!! :)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes