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Service on my 2019 Express cargo van
Written byon 03/30/2025
Signed estimate was different than estimate on invoice. I asked to skip tire rotation. As I have a contract with a different company to maintain tires. Was told it was noted. My vehicle uses a difficult to find motor oil, so asked to purchase two extra quarts to keep in the vehicle. Was told it was put in vehicle. It was not.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Destiny Jarvis on 03/31/2025
Dealer Response
Hi Ron, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (425) 235-2000 when you have a chance. Thank you, and we look forward to hearing from you.
ReportMia Terrence on 03/31/2025
Dealer Response
Ron, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (425) 235-2000 when you have a chance. Thank you, and we look forward to hearing from you.
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