Corwin Ford Tri-Cities
Dealership Sales Review
I purchased two vehicles at this location when it was Legacy Ford and it seems that more then the name has changed. I told the salesman that I did not want to put any money out of pocket and ended up having to put $2,000 down after we signed all the papers. When it was time to leave, we were handed one key and when I asked about a second key I was told it only had one. I asked him to double check and behold, he came back with a second key. Then when we were in the truck ready to leave, I noticed there was not enough fuel to make it home. I asked why the tank wasn't full and was told that it is there policy not to put fuel in used vehicles. I feel like once they knew they had the sale, their attitude became screw the customer. I will say that the finance manager was excellent to deal with.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No