Bud Clary Chevrolet of Moses Lake
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Dealership Service Review
service Rating
Never fixed my issue and just wants more of my money
Written byon 08/02/2022
Back in February I took my car in for a recall repair (to fix a whistling sound the engine makes) and because the car was leaking coolant. The car continues to make the whistling sound and it continues to leak coolant. I took the vehicle back in and was informed that this was NOT covered under the service guarantee and they wanted to charge me $600 to replace a hose! Not only that, they charged me a $100 diagnosis fee to tell me that they didn't fix my issue. Very dissatisfied with the service and the failure to stand behind their work.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No