Rairdon's Dodge Chrysler Jeep Ram of Monroe

So I am the one who wrote "No Honer, No Deal" sales review on the Rairdon Dodge dealership in Arlington. Go read it, you'll get a good laugh. Anyway, after my very negative experience with the Arlington gang on Thursday, 3/18, I got a voice mail message from the Rairdon-Monroe dealership. So I called them the following Saturday morning. The gentleman, Kevin Monroe, was polite. He asked me to describe my experience and I relayed it to him in all its graphic detail. He then asked what it would take for me to complete the deal with them. I explained that the original deal that we had agreed to with the first sales manager I dealt with in Arlington was all I wanted. He said fine and that he or someone else would call back soon. About 30 minutes later, I got a call from Erin Alexander. We discussed everything again and she got more information about the car I was trading in. She was very pleasant and seemed to be somewhat understanding about the entire situation. So, to make a long story short, Erin took a bad situation and made it great. My wife and I enjoyed dealing with her. She is an example of what dealing with a dealership should be. I am thoroughly enjoying my car. They also trated my son very well also. She made him a really great deal on a car the very next day. I hope this is typical of how Erin treats her customers because if it is then go deal with her. She is great.