George Gee GMC
Dealership Sales Review
My father in law found a used Pontiac Grand Am for my daughter for $7500. I drove there a few hours later to see the vehicle and now the price was $9500. You can see which way the staff is leaning early on. When I told them my father in law had called me about it only then did the lower price come back on the table. It seemed to be a nice car except for a squeaking noise in the front. To their credit they replaced a front strut assembly at no additional cost and I drove it away the next day. About three weeks later the noise came back; a bad strut again. They again replaced it at no cost. About a month later the power steering unit failed. Luckily for me there was a warranty that was sold with the car so it cost me $200 to fix an $800 steering unit. Another six weeks and the water pump needed replacing for another $200 deductible. OK, now I thinking this car is not the sweet deal I thought is was. My wife called the dealership to talk to the General Manager who said he would talk to me about returning the car. When I called I guess he had a change of heart because just a few minutes into the conversation he spent most of it trying to convince me why I should keep it. When I stood my ground he abruptly told me never to call him again, and then hung up on me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes