Honda of Kirkland

The salesman lured me into the dealership by providing a low quote, but neglected to provide the costs of their "accessories". In addition, Jacqueline neglected to inform me that they did not have the vehicle I was inquiring about in the right color. She had multiple opportunities to do so the day I was coming in. At the dealership, I told her I didn't want to pay over $1,000 for floor mats, she got the GSM to reiterate to me that all their cars came with their [overpriced] accessories. He yelled at us and then stormed off. Save yourself some time and aggravation and drive a few miles to any of the handful of other Honda dealers in the area. At least they didn't charge for the balloon they gave to my daughter.