West Hills Chrysler Dodge Jeep Ram

After a bad experience with this dealer in 2005 my expectations of anything good were very low and I did not expect to do anything except look and go. Well, I was pleasantly surprised; things could not have gone better. I thoroughly researched the 2014 Grand Cherokee and came in with all of the answers, but I quickly found out that the sales staff was actually knowledgeable of their product, a rare trait these days. Also the low price, get you in the door model was in stock and at the advertised price. We kept waiting for the catch, like “you don’t qualify for this rebate”, but it never came and the price actually beat the buying service price by over $1000. Freddy is a top notch salesman and would be the guy I would go to. The only annoying thing in the whole purchase was that I let them sell me the theft protection service that put the special numbers on the windows, the dude spoke so fast that I thought I was signing for something that was included in the price. But it was clearly on the purchase and sales agreement, so my bad for not speaking up before I signed it. I have dealt with all of their areas now, sales, parts, and service with no complaints. I would recommend them and will return in the future. I must mention that they did not have Christmas music playing on their PA system the day after Thanksgiving which is a big plus in my book since I can’t stand being bombarded with Christmas music……