Peninsula Subaru
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Dealership Service Review
service Rating
Not a good experience for service this time
Written byon 02/15/2025
We have brought our Subaru to this dealership many times for an oil change and tire rotation, but this time when we got it home and we took out the air filter to check it, they had clearly not looked at it. There was a mouse nest behind it (no mice in it) and they didn’t even see it! They also over filled the engine oil too. Very disappointed this time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Peninsula Subaru on 02/19/2025
Dealer Response
Thank you for reaching out. I'm sorry to hear about these concerns and would like the opportunity to discuss them with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Steve Taylor - General Manager - 360-479-4320
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