MB Motors

I contacted the dealership to purchase a 2016 BMW 750LI. As a Michigan resident buying a vehicle from another state, I relied on Gabriel, my salesperson, who assured me the car was in working order. When I asked if there were any issues with the vehicle, he stated that everything was functioning perfectly, with only minor cosmetic flaws due to its age. Upon delivery, I immediately noticed the driver’s side fog light was not working as the vehicle was removed from the transport trailer. After the transport company handed the car over to me, I discovered that the heat and ambient lighting in the cabin were also not functioning. The next morning, I contacted the dealership to report these issues. However, I was met with a rude and dismissive response from George, who informed me that I had purchased the vehicle “AS IS” and suggested I call the general manager if I had concerns, though he insisted nothing would be done. In the weeks since, I have been in touch with Sherry, the service manager, regarding the problems. I’ve provided her with multiple pictures and videos as evidence. I also took the car to a local BMW dealership for an inspection and shared their findings, including a repair estimate. Despite this, the dealership maintains that everything was working when the vehicle left their lot and reiterates that it was sold “AS IS.” I now find myself responsible for costly repairs, even though I haven’t made the first payment on the auto loan.