MB Motors
Dealership Sales Review
I worked with Wayne Dazey and advise to stay away from him as far as possible. First thing that I thought was strange was by default they tack on 900$ worth of add ons that I never wanted including Xzilon, ecopro and a theft fee. Reading through these I saw they were in my opinion worthless but they said would not sell vehicle unless I buy the add ons which does seem unethical. I reluctantly signed these. I received my vehicle today, a 2017 650i grancoupe xdrive. First the odometer read with 110 more miles than they said it had which they said it was due to servicing, however they claimed the servicing occurred before it was put on the lot so it didn't make much sense. Next I didn't think to open the passenger door when it came off the car carrier, but once I did a piece of the siding started hanging off. Next I check the electronic trunk which was listed as an option on the website when I bought, this is entirely non functional. I was told that they do not check trunks as part of their inspection. I find this hard to believe and think that this was unethical. So now right after I receive the car it needs to go in for repairs that will definitely cost me over 1000$. I can't imagine the electronic trunk would break during the trip here and was told directly by the staff that this is something they do not check. I would not advise anyone to make an out of state purchase with them because based on their own words they in my opinion do a very light inspection of vehicles they are purchasing or they knowingly sold the vehicle that needed 1000$+ in repairs in order to make a sale. I bought the vehicle as/is so there is no recourse other than to complain here. Now I find that they just never sent me the title for the car so I am unable to even register it. I was able to reach Wayne and he gave me the person's number who sends out titles for me to chase them to send me my title. This is a different level of poor service that I haven't experienced anywhere else. To summarize, car was suppoesedly unknownigly sold with issues due to their poor inspection procedures, additional fees tacked on that weren't needed or possibly even completed, and no title for the car so I can't register it. No response from the GM George when I left him a voicemail.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes