Audi Bellevue

I took my car in for oil change. The service advisor was really rude. I brought up problem in starting my car sometimes and he just assumed it was the battery. He only offered to have the service staff to look into the battery but did not offer any follow-up. It would seem he did not want to assist me at all. It bothered me enough to write to Autonation. I was also contacted by Audi America since I filled out their survey. Autonation said they started an investigation. I did not hear anything from Audi America. Overall, despite high marks in customer services in Consumer Report, I am very disappointed with the services I have received. I received services from them a few times in the past few years and it was never pleasant. I DON'T RECOMMEND their service department.