Priority Lexus Virginia Beach
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Lexus Service for 2017 ES350
Written byon 09/12/2024
Like availability for service appointments. Service was slow for the type of service received but M. Moore, the Service associate for my car the day my car was being serviced did acknowledge this issue and apologize. Acknowledgement is appreciated. Overall service is good.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Priority Lexus of Virginia Beach on 09/13/2024
Dealer Response
Thank you for your feedback! We're glad to hear that the availability of service appointments met your expectations and appreciate your understanding regarding the delay. We strive to improve continuously, and it's great to know our team acknowledged the issue. If there's anything else we can assist with, please reach out. Thank you, Priority Lexus - Customer Relations - feedback@priorityautomotive.com.
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