Koons Tysons Chrysler Dodge Jeep Ram
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Run as fast as possible
Written byon 05/26/2023
Talib my sales man and Sam the sales manager was amazing and a huge help. As for the finance department that is another story. These people could not get their story straight and everyone I talked to said something different. They also kept pushing me to finance with them even though I had a check from my bank already. I will never deal with Koons again. Horrible experience recommend you run from this place as fast as possible. They get you with great sales service then turn into a sketchy used car dealership at the end.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Koons Tysons Chrysler Dodge Jeep Ram on 05/30/2023
Dealer Response
Jerry, thank you for sharing your experience with us. We are grateful to hear that Talib and Sam were amazing and helpful during your visit. However, it is disappointing to hear about your poor experience in our finance department. We strive to provide clear and concise information and never intend to pressure our customers in any direction they don't want to go. If there's anything I can assist you with moving forward please give me a call directly. Thank you, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143
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