Koons Tysons Chrysler Dodge Jeep Ram
Back to Sales Reviews
Dealership Sales Review
sales Rating
Buyer Beware
Written by 07/10/2013
onI bought my 2014 Jeep Grand Cherokee on 5 April 2013. for cash. During my first visit I selected a vehicle with a factory installed trailer hitch. We settled on an "out the door" price of 31500. When I returned a week later to finish the deal I was told that that car had been sold and it would take a while to bring a similar one from another dealer. The salesman then suggested that there was another similar car on the lot but without a hitch.I could save $500 on the price. I was assured that UHaul could install a hitch for 250. I asked if the after market hitch would violate the warranty. After checking with the management and service manager I was assured that there was no difference. Now comes the fun part. On 27 June I researched the owners manual to determine that a boat I was going to buy was within the towing capacity. I now discovered there is a NOTE: Vehicles not factory equipped with trailer tow package are limited to 3500 lbs. This is opposed to the 7400lbs tow wt of the car I had originally selected.
Oh and by the way, the factory installed trailer hitch has a sticker price of $795.
I get the 2013 award for the most naive buyer at KOONS tysons Jeep
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable