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Carnova


3893 Jefferson Davis Hwy, Stafford, VA 22554 (map)
Today 10:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Shop elsewhere!
Written by Lisa on 03/29/2019

Do not buy from them , I purchased a used car and on the test drive was taken on a road that didn’t allow you to get up to highway speed , when I did get it up to highway speed the next day it shook & pulled to the right , air was entering the cabin even though all windows were up . I called to return vehicle and was told to bring it back the car would not start I had to have it towed back to the dealership as the dealership had offered zero solution and at my expense ! Getting my money back wasn’t an option according to them so I had to get another car from their inventory which on the surface looks great and was a 1 owner carfax report however there was next to zero oil in the car and it could of blown the engine . Luckily I got it into be serviced before that could happen . I wouldn’t advise anyone to purchase a car there without taking a mechanic with you and don’t trust a word of what you are told outside of a professional mechanic! I am beyond pissed and will never do business with them nor let anyone I know do business with them. had I been able to get my money back I would of gone elsewhere as they double the price of their cars and will not come down on prices !

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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