Duncan Ford
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Service for my Chevy Suburban was top notch
Written byon 06/22/2020
Had my Suburban serviced at Duncan in Rocky Mount, VA before our trip to Florida and not only was it done quickly but to my surprise there was no charge. The state inspection and oil change was due at the end of June so we went ahead and had it done before then. The service department got in in and out in just a few hours. Tina kept us up to date on pricing and time frame. Since we purchased the Suburban at Duncan, there was no charge on the service. The people there are amazing - we will defiantly purchase our next vehicle there too. I highly recommend them. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes