Skip to main content

Berglund INFINITI of Roanoke


5070 Franklin Rd, Roanoke, VA 24014 (map)
Today 9:00 AM - 8:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Great vehicle BUT poorly trained staff
Written by DisappointedCustomer on 06/06/2018
updated 06/19/2018

My experience with this dealership has been poor at best. When questioned about the vehicle I purchased I was given either incorrect information, like the vehicle still had warranty only to discover AFTER I signed for purchase that the only warranty left was actually a power train warranty, or an answer of "I don't know" on something as simple as what type of oil does this particular vehicle take. All attempts to make contact have proven futile once I actually purchased the vehicle and made them aware of my concerns. So now I own a very nice vehicle that will prove extremely difficult to service so that it can be covered by the extremely expensive extended warranty I purchased

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.