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Best Roanoke Auto Sales


506 Salem Ave SW, Roanoke, VA 24016 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
Poor business practices
Written by SGMahaney on 11/28/2017

After looking under the hood of one of their vehicles and seeing the fluids appeared to be ok, we bought the vehicle. Less than 500 miles and under 30 days we had to take it in for a check engine light. The shop told us the head gasket was blown. I called the car lot and spoke to the manager. He said there was nothing he could do because we bought it "as is". The repair shop stated that the dealer probably changed the oil and topped off the coolant to hide the problem. I asked the lot owner if they inspected the vehicle when they bought it and he said no. After five minutes I asked again in a different way and he said they do inspect the vehicles. This "business" is run poorly and they do not favor their customers. If you must buy a car from them, inspect it by a shop beforehand to make sure it's intact. I would suggest going elsewhere all together.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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