Mercedes-Benz of Richmond

I bought and sold vehicles numerous times but none from a branded dealership. I have a perception that there is no good deal to be had in a branded dealership because their overhead cost is higher than other smaller dealership, or any car dealership for that matter. So instead I bought and haggled with private owners. Accustomed to detail cleaning and filling up the tank as soon as I take possession of the vehicle. However at Mercedes Benz in Richmond I was wrong. My salesman Mike Rosen, his manager Mike Lawrence, and financing manager Kathie Mclain took great care of me and provided excellent service. Mike Lawrence even offered to fill up my tank if I drive back home 3hrs not purchasing the vehicle. And I was not even purchasing a Mercedes Benz, I bought a trade-in pre-owned Porsche. The vehicle was spotless inside and outside, seriously even under the rear seats -I checked because my kids seat back there, and the engine bay was spotless - I like a clean engine bay. And the fuel tank was full. A real new car experience. I could not wait for my wife and kids to get in it that day I took it home, which in the past something I hold back until I detail clean the vehicle. Mike Rosen thank you for getting me the discount I asked for, and Kathie Mclain thank you for efficient processing of my financing and paperwork. This is a long review but this dealership deserves it.