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Crossroads Ford


4500 Whitehill Blvd, Prince George, VA 23875 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (8) No (1)
Service Rating
Recommend:
Yes (8) No (2)
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Dealership Service Review

1 out of 5 starsservice Rating
non working seeat belts are a safety hazzard...
Written by LindaG57 on 06/30/2024

other 2017 Ford Edge Vehicles were under recall for the drivers side seat belt...why was mine not included when it is doing the same thing as the others that were recalled??? My VIN number was not in range of the recall is what I was told. Then they charged me a $99.00 diagnostic fee after I declined to pay the $708.32 to fix he seat belt.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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