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Richmond BMW of Midlothian


12100 Midlothian Tpke, Midlothian, VA 23113 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Appraisal waste of time
Written by Scott BMW on 08/25/2021

I received an online appraisal from Kelley Blue Book which resulted in Midlothian BMW contacting me 10 or more times asking me to bring my car in. I hesitantly brought it in and they proceeded to offer me $6000 less than the Kelley blue book online offer. Very poor way to conduct business and treat people.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Clyde Bell on 09/06/2021
Dealer Response
Thank you for your response Scott. We would be happy to address any concerns you have at your convenience. Please feel free to reach our manager directly at (804) 897-2251. Alex Utz, General Manager.
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