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Jerry's Ford of Leesburg


847 E Market St, Leesburg, VA 20176 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Loyal Leesburg Jerry's Ford Customer
Written by JohnnyG on 08/17/2018
I dropped my 2016 F-150 off for new brakes all the way around and oil change/tire rotation. I got a call a couple hours later saying my truck was ready to go. I was told the brakes were fine, with plenty of life left in them. I've got almost 26k miles on that truck, and these are the original pads. I was told they are in great shape, and I should get upwards of 50k miles out of those brakes! Most other places would have replaced my brake pads, simply because I asked for it to be done, and happily taken my money. I'd have been none the wiser. The fact that the service department called to let me know there was no reason for me to spend money now really impressed me. I bought this F150 new from Jerry's in 2016, and bought my son a used 2013 Focus about 18 months ago from Jerry's, and every time we've brought either vehicle in for service or maintenance the service department has been wonderful. I have never felt like they have tried to take advantage of myself or my son. Good job guys!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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