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Purvis Ford


11335 Patriot Hwy, Fredericksburg, VA 22408 (map)
Today 8:30 AM - 9:00 PM
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Service Rating
Recommend:
Yes (8) No (1)
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Dealership Service Review

4 out of 5 starsservice Rating
Done
Written by Mkd818aug on 07/05/2016

The service representative was amazing, but when handing my keys over to have my vehicle retrieved the man was rude to the person ahead of me and equally so to me. He appears to not like his his job. I let my service rep know the man needed a nice pill. What a shame to be treated that way at the end as everyone else was polite, professional and efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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purvis_ford on 07/19/2016
Dealer Response
We appreciate your honest feedback. Thank you so much for being one of our valued guests and we look forward to your next visit!
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