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Purvis Ford


11335 Patriot Hwy, Fredericksburg, VA 22408 (map)
Today 8:30 AM - 9:00 PM
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Service Rating
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Yes (8) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Great service and staff in the Purvis service department
Written by Areynolds249 on 06/28/2016

I brought my 2006 expedition for 2 service issues (power lock and Air conditioning). My sister recommended I bring my truck to Purvis because she always takes her Explorer here for service. He service manager was very nice and helpful. He kept me informed throughout the day and was able to finish the work in 1 day. And although there was a mishap with 1 area of service, he (the service manager) went out of his way to further assist me. I am pleased with the final outcome of the service work and staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

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purvis_ford on 07/19/2016
Dealer Response
We're glad to hear you left our dealership feeling this way! Thanks again for your business!
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