Purvis Ford
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Dealership Service Review
service Rating
Drivetrain Fault in Mach-E
Written byon 04/21/2023
Received error message involving Drive train both in center display and FordPass app. Dealer was able to schedule appointment soon thereafter. Diagnostics determined certain module had become defective. New module ordered/installed. Vehicle ready for pickup ~two days after drop off. Service personnel all excellent!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes