Purvis Ford
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Dealership Service Review
service Rating
Unacceptable service delays
Written byon 12/02/2021
I called for an appointment because the "Check Engine" light was on, error code P208A, on my F-250 diesel pickup. The earliest appointment I could get was 13 days later, 2 Dec., 2021. Upon arrival and check-in I was told it would take 24 to 48 hours for a diagnostic on my pickup even though I had already waited two weeks and made an appointment. TOTALLY UNACCEPTABLE!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes