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Pride Auto Sales


10824 Courthouse Rd, Fredericksburg, VA 22408 (map)
Today 10:00 AM - 7:00 PM
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Dealership Sales Review

2 out of 5 starssales Rating
Good Start but Poor Finish...
Written by mk on 09/09/2019

Drove from out of state to to pay cash for a vehicle that passed initial "picture" inspection. Salesman fielded questions and was helpful. Vehicle was in good condition, as advertised, and cleaned up well. Price for vehicle was bluebook reasonable. After a test drive to check functions and negotiating for worn tires, agreed to sign paperwork, asking for gas tank to be filled and exterior washed. However, upon paperwork being brought out, it was revealed there was only one key was provided. Ok, can live with that, not a deal breaker. After signing, felt wierd that salesman was not walking me out to vehicle. Found out tank was empty. Walked back in and brought it to dealers attention, and they reneged, only went to fill tank half way. Argued their previous negotiation (for worn tires) prevented them from filling the tank as they were losing money. I was pleased with the purchase, but am concerned about the dealer's integrity for immediately reneging on verbally agreed terms prior to signing. The revealing of "only one key" as the last minute, along with a sketchy "filled the tank" left a sour feel to a 30k purchase. I did not think this poor closing service was worth making a huge scene about, thought I spoke at length with the salesman about it. Poor closing of a fine deal, leaves a sour taste in my mouth. Will not refer and will place negative comment for review.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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