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Pride Auto Sales


10824 Courthouse Rd, Fredericksburg, VA 22408 (map)
Today 10:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Lemon cars for sale
Written by Dionne on 03/21/2019

My husband was very excited to purchase his first car. He had done his research and came across Pride Auto Sales from a third party web site. The reviews we reputable and he was in contact with the owner several time the week of our purchase. On the website the dealership noted the car came with a 3 mos. dealership warranty and with much discussion we came to the decision that we would finance independently and purchase an extended warranty. The communication between my husband and the owner specified there was no concern with the vehicle and even provided a clean car fax report. The day we came to the dealership, the car was upfront and ready for a test drive. I along with my husband and our daughter was impressed with the look of the car. He test drove the car and at the time seems to have passed the initial test. We did not go on the interstate ( mistake #1). We also did not notice any caution lights during his test drive. Fast forward, check given for full amount of the purchase without an in store warranty. We were told during the purchase that the in store warranty was not for "range rovers" (mistake #2). Based on the test drive and the expectation of some cosmetic fixes we proceeded with the purchase. We proceeded to get back on the road and 20 minutes later I got a call from my husband stating the car would not go over 50 miles per hour, began to smoke, and 2 caution lights flashed. He was able to drive to the next exit and we immediately called the owner. My husband calm yet upset called and asked for the owner NOT to cash the check and he wanted his money back. The owner and my husband came to an agreement to have a loaner car brought to him and that he would take the truck back to the "shop" (owned by pride auto sales Mistake #3) fix any problems and bring the vehicle her purchased to our home. Due to that negotiation on a Saturday, we proceeded home in the loaner and trusted that the owner would do the right thing ( mistake #4). The guy who brought the loaner saw that the lift system was off and stated "it was a sensor" and apologized profusely. On Monday, the owner and my husband had been in contact, he assured my husband all issues had been fixed and sent a screen shot of the diagnosis report saying all was acceptable (not a print out as my husband suggested). After my husband rode with the owner and the caution light appeared again the owner informed him owe your extended warranty will address that "sensor" light and "its not problem". Not knowing at that time his check had already been deposited my husband informed the owner he would take the truck to range rover, had a diagnostic ( that cost 300.0) to find out the car would and should have never passed inspection with but not limited too, two defective ball bearings on the front, a valve cover gasket cap repair, a rear suspension malfunction along with the necessary new alignment, oil flush and changes that needed to be done with those repairs. THE GRAND TOTAL 10.000 in repairs needed to be done, not covered by the warranty, and claimed to be pre-existing. At that time the recommendation from the bank, warranty company and range rover was to return the car for a full refund. The owner refused to accept any responsibility! The car is now sitting in the driveway looking pretty with 30 day tags however, never been driven over 50 miles since coming back into our possession!!! IT is heartbreaking and shady to sell a car in this shape oh and checked cleared the Tuesday after purchase!!!!!!!!!!!!!! We start the car daily and it purss....whistles... and smokes up the entire neighborhood.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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