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First Team Honda


3444 Western Branch Blvd, Chesapeake, VA 23321 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
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Dealership Sales Review

2.3 out of 5 starssales Rating
Extended warranty
Written by ggupster on 07/10/2009

I bought a 2002 used car from these people in 2004. At the time they sold me what was supposed to be a 6-year extended warranty for $880. Now, 5 years later, the warranty people tell me that they sold me a new car warranty-NOT A USED CAR WARRANTY-- that began the year of the car--not when I bought it. Thus the warranty had expired in 2008--6 years after the year the car was made. The dealership refuses to make good on the warranty or refund my money. I never received an actual copy of the warranty, as other dealers provide--just their word. WE CAN SEE HOW GOOD THEIR WORD IS!! Also, make sure the final papers you sign reflect the "deal" you agreed to. They also tried to change the terms without disclosing the change to us.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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