Mercedes-Benz of Alexandria
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sales Rating
Unethical
Written by 07/09/2011
onupdated 08/04/2025
I was very surprised of the lack of professionalism of the sales team. I love the car that purchased but the experience would make me go to a different dealership in the future. The service department has also been less than desired. I expected a much better experience. Doubt if I would ever go back to this dealership ever again and would certainly warn anyone else that I know to consider another MB dealership. Also found out from another MB dealership that MB of Alexandria has always had a bad reputation. I wish I would have known that before my purchase. These people treat women as second class citizens. Unethical is an understatement.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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ejenkins22 on 03/05/2012
Dealer Response
Thanks for alerting us to this. We work hard to offer professional and friendly service, and Im sorry that we didnt meet your expectations. We have made some dramatic changes in our Sales and Service department, I hope you will give us another chance in the future. If youd like to contact me directly, please call 703-341-2100 and ask for Eddie.
Reportharlanharland on 08/21/2011
There part ASC and you stop in there for your problem. show up at there welcome to the dealership days. you are 100 % right.
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