Rosenthal Landmark Honda

I dropped off my 2011 Honda Civic Coupe at the dealership due to a recall notice related to a defective rollover valve.i picked up the car in damaged condition;the rear bumper panel was slightly pulled away from the rest of the body on the driver's side and there was notch shaped gouge in the center of the bumper panel. I did not notice this immediately and when i returned with the vehicle, the service employee (Russell) disavowed all responsibilityfor the damage, told me it wasn't covered any warranty, and advised me to take it to a body shop to get it fixed (after giving the panels a few open handed slaps their junction point). Landmark Honda is dishonest, irresponsilble, incompetent, and knows nothing of customer service or solving problems-nor do they care to. I will never buy another Honda, nor will I ever deal with a honda dealership again. I will not even let aHonda dealership change the oil.Bad morals, bad ethics, and completely lacking in charachter and decency. Never again.