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Rosenthal Landmark Honda


5125 Duke St, Alexandria, VA 22304 (map)
Today 9:00 AM - 9:00 PM
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Dealership Service Review

1.7 out of 5 starsservice Rating
Avoid the service people if not under warratny
Written by maxthrottle on 02/09/2008

I would give a zero if it existed. Avoid the service people like the plague. Brought the car to turn the front brakes. They replaced the rear brake pads, turned the rears, replaced some tie rods- did 500.00 worth of other work and said still had not fixed problem. Asked if they had turned the front. Nope.finally did. Wa la problem gone. Had to do an alignment, steering wheel was cocked 90 degrees to right when they were finished. Took else where to get it done right. Went to talk to service manager. Showed him the brakes they took off rear were in fine shape. Told me to get lost. Honda of America apologized and paid for work that should not have been done. Avoid Avoid Avoid. Unless it's under warranty take it elsewhere.

  • Recommend this dealer? No

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