Rosenthal Landmark Honda

BEWARE!! This is the worst dealership ever!! They are dishonest and rude!!! Brought our vehicle to this dealership for service because yet again the AC had stopped working. The problem has persisted since it was purchased new!! They said they would call us in 1-2 hours once they look at the vehicle. There was no communication from them for over a day. They then refused to cover it under warranty and said it would be a $1500 repair--mind you this is the 3rd time the exact same repair was needed in a few years. We told them we were not going to pay for a repair and went to pick up the vehicle. At that time, they told us we could not have our vehicle until we paid a charge of over $250. We were never told they were doing anything with our vehicle that would incur a charge, and we never gave authorization for them to do anything to our vehicle that would incur a cost. The service representative and general manager, were rude, dishonest and their business practices unethical! I would advise anyone considering have their vehicle serviced at this location to reconsider and look elsewhere. Friends don't let friends buy chevy and definitely don't them use this dealership.