Rosenthal Landmark Honda
Dealership Service Review
Purchased a used 2008 Honda Accord Coupe from Landmark in February of 2009. The car was in okay condition, but I wanted to purchase to get rid of my 1997 Acura CL just for an upgrade, because my car was in good condition. Ever since I had that car, I've been experiencing problems such as; internal pieces missing inside, rattling noise from under the car, shaky glove compartment, and the BIGGEST OF ALL paint is chipping off the car. The car had 3 month dealer warranty and within that timeframe I went to the dealer to file a compliant. After I told the general manager that I was going to file a case with American Honda, he decided not to do anything about the car. "Is this proper customer service?" In any event, I filed a compliant with American Honda twice which; they were of no help. I am now going to file with the DMV and BBB to get this issue resolve. I'm not the one ripping off the dealer...I'm the victim so why I'm being treated as a criminal. The laws need to definately change pertaining to dealerships getting away with ruthless acts which; hurst the customers--we are the ones who brings them business (money) and continues for their to operate. I swear that I will take this to the highest authority to protect the rights of consumers who are faced with criminal dealerships
- Recommend this dealer? No