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Rosenthal Landmark Honda


5125 Duke St, Alexandria, VA 22304 (map)
Today 9:00 AM - 9:00 PM
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Dealership Service Review

1.6 out of 5 starsservice Rating
Landmark Honda Dealership preys on elderly women
Written by todonacho on 12/28/2008

Landmark Honda Dealership preys on elderly women. While visiting a relative in Alexandria, I dropped my 1 year old Honda Accord for an oil change. The service department phoned me and gave me a long list of required repairs that were road "safety concerns" and needed to be taken care of quickly. They were very careful to use carefull wording to not put them in legal jeopardy, the two my mechanic laughed at were "your breaks are beginning to wear down" and your "alignment may need to be adjusted in the future". They also noticed the car seat I use for my grandchild and stated that I wouldn't want to endanger my grandchild. A $30 oil change, quickly became a $350 brake job. It wasn't until I spoke with my regular mechanic that he informed that there was no (NO) reason why my vehicle would need a brake job in the first year. If a brake job was required, then there are more serious mechanical issues that need to be addressed. I regret not checking the WWW for customer complaints against Landmark Honda. There appear to be many serious complaints against them, and am taking every measure to warn women and elderly not to visit or trust this dealerships unreputable practices. Look for my complaint on BBB's website.

  • Recommend this dealer? No

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