Rosenthal Landmark Honda

I have had my Honda Accord serviced here several times and have always been happy with the service up until "that day". I knew that eventually their sales tactics, which aren't needed and which are less than hontest, would trickle down to their Service department. ...and one day they did... They had my car in under warranty work and told me it was covered; it was a recall and I had HondaCare on the car. After they started the work they called me and told me it wasn't covered but I had to pay because the work was started and my car was over the 80,000 mile limit for warranty service. ...and they could have told me that when my car was under 80,000 miles. If I recall they cut 10% of the bill for customer satisfaction ...so I paid the bill and refuse to ever do business with them again unless absolutely necessary. Prior to that they did perform service and did it very well and they were up-front about costs. In all honesty they still perform good service, but the service managers were less than up-front. Needless to say I am still driving my Honda Accord. ...and I only took it one other time when I needed something dealer-specific, which was a covered recall. The Northern VA Honda dealers have some pretty nasty reviews and I am not sure where to take my car; either Fairfax or Leesburg. Any suggestions. My dealer in GA was excellent and had their 5-star rating posted everywhere as well as copies of their last reviews (with the owner name removed, of course). The dealers in Northern VA didn't post their rating and I went to 2 (Tysons and Fairfax) to see what their ratings were. Nada, zip, zilch was publicly posted. ...and instead of the Pilot SUV I planned on buying this fall (my Accord works great!) I am buying a used Volvo V70r wagon from a friend I can trust. It looks like my cars will slowly be cut over from the Honda to the Volvo.