Brattleboro Subaru
Dealership Sales Review
We got our price certificate, called put down a deposit and noted we would be trading in a Saturn Outlook. They said they could not give us a price on trade in without seeing the car. So we took the car to a couple dealers near home to get offers - the offers were 6K for an out right buy up to 8K for a trade in. We drove to the dealer. Their trade in offer $3200! We were shocked, disclosed our other offers and they immediately offered $5200. $2000 more in a matter of minutes. Basically they tried to rip us off and would have been able to if we had not done our homework on the Saturn's value. So yes they will honor the certificate but will take you to the cleaners any other chance they get. Honesty is not their strong suit. Manager's reply when I flagged what happened was to tell me they offered us $4500 - seriously his response is to lie or pretend we are lying? And $4500 is still way off the mark.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes