Brattleboro Auto Mall

To the Finance Manager who was about as helpful and knowledgeable as dog is about meowing: You should probably work on treating customers as such instead of your friend. Talking about kissing your salesman while sitting with me isn't exactly what I would call professional. Also, insinuating I don't have knowledge about the vehicle I am purchasing is probably not going to earn you a sale, either. I would recommend you act more like your salesman, Shane, who was actually a good salesman and attempted to help me even though I was looking at a vehicle he did not have as much knowledge about being a Subaru at a Chevy dealership. All in all, my salesman was helpful and the finance manager (whom I cannot remember his name as he looked like a disheveled unprofessional know it all that appeared to want to leave the store more than help me with the sale) should probably at least read a few books on management and proper ethical treatment of consumers before he talks to another customer again. Shane, keep up the good work and let your manager know he should try to not be as awful with other customers in the future if you wish to generate more sales and expand your customer base. In fact, you should probably avoid working with that manager at all costs if this is your ultimate goal. Regards, Subaru Enthusiast