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Ken Garff Chrysler Jeep Dodge Ram Fiat West Valley


4175 W 3500 S, West Valley City, UT 84120 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
Blatantly Lied to me and fabricated data
Written by buyer123 on 03/04/2018

I had to chase them down for 8 hours to try to get them to sell me a vehicle. Once I finally got Scott (manager) and Ramon (salesperson) to finally acknowledge me and appraise my trade 8 hours later, then they tried to appraise my trade with new tires, no body/glass damage and still under factory warranty for $4,000 less than auction average, $5,000 less than NADA and $6,000 less than KBB because they had their truck that I wanted to buy priced aggressively...they feel that I should take less for mine than it is worth to compensate for how they had their truck priced. I tried to work with them and supposedly, they had no one in the store that could appraise my trade all of the sudden for the last 2 hours they were open...what a lie. If they don't want to sell a truck, then they shouldn't advertise the truck for sale. I was willing to wrap the deal up today. Wait, it just got better....I just got an email from Ramon with a complete lie and fabricated data trying to support the ridiculous trade number...blatant lie. My experience has been rude and full of lies......why would they try to lie, don't they know what customers have access to pretty much anything they have access to on the Internet today. Do your homework and don't trust their word without researching it yourself...Ramon will blatantly lie to you!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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