Larry H. Miller Chrysler Jeep Dodge Ram Sandy
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Maybe a guy I know, but what about trust?
Written byon 06/23/2008
I purchased a new Dodge Durango from from this dealership and was lead down the rosy path. I was lead to believe that I was gettting year end specials and free bonuses and got an extra $3,000 added to my contract. Yeah, I know my own fault for not looking closer, but after getting excited about the rebates and trade in, I let my guard down and TKO. And the best part is I drove past two other dealers to take this pounding!! They are good. [violative content deleted] The service department is friendly but slow. I purchased a service contract for routine maintenance, but because of the 2 hours it took to do an oil change I couldn't afford the time after the drive to and from the dealership and stop using it.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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jr74 on 12/06/2010
So where did the extra $3000 come in to play? Did you buy an extended warranty? Was it added to pay for tax, title and licensing? It sounds like you got a great deal but you shouldn't blame the dealer for wanting to protect your purchase or pay the government for their share of the pie. My advice: when you purchase a vehicle (new or used) keep in mind that (A) - taxes, titling and licensing of the vehicle is part of the process and something that simply cannot be overlooked or waived; and (B) - service contracts and warranty products DO protect you during your ownership of the vehicle.
Reportjr74 on 12/06/2010
So where did the extra $3000 come in to play? Did you buy an extended warranty? Was it added to pay for tax, title and licensing? It sounds like you got a great deal but you shouldn't blame the dealer asking if you would like to protect your purchase or for paying the government their share of the pie. My advice: when you purchase a vehicle (new or used) keep in mind that (A) - taxes, titling and licensing of the vehicle is part of the process and something that simply cannot be overlooked or waived; and (B) - service contracts and warranty products DO protect you during your ownership of the vehicle. Larry H Miller Chrysler Jeep strives to earn repeat and referal business by treating customers fairly - I would suggest to any that purchase a vehicle here to contact our Customer Relations department with any concerns pre or post purchase.
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