Prestman Auto

I bought my car in July and now it is the last day of August and they still haven't finished our paperwork or sent in the check to pay off the car I traded in! That means the payoff I gave them originally is changed and there is now a late fee! They do not have their stuff together and they DO NOT get back to you when you call! They told me that it might hurt someone's credit, but only a little. Uhh... No!! I am so frustrated with these people, they now made us pay an additional sales tax before they send the check.... So very angry.